Summary
Troubleshoot a Broken Mouse Scroll.. When you use a mouse wheel, it is not uncommon for it to abruptly cease scrolling. If you want to restore your mouse back to operating properly before you go out and purchase a new one, there are a few troubleshooting steps that you may follow.
The Reasons Why the Mouse Wheel Does Not Scroll
The majority of the time, there are two problems that are the root cause of the mouse not scrolling properly. In the first place, there is the collection of dust and debris, which might result in mechanical issues with the mouse wheel. In wireless mice, the second problem is that the battery is running low.
On the other hand, they are not usually the underlying reason. Another problem might be that the mouse settings are wrong, that the system files are faulty, or that the mouse is not compatible with the device you are using.
Instructions on How to Fix a Mouse Wheel That Does Not Scroll
Each and every computer system that makes use of mice is affected by these solutions:
Not: Before you go any further, would you please confirm that the mouse scrolling issue is solely occurring in Excel? The movement of the cursor in Excel has to be adjusted so that it is correctly configured. This is a typical problem.
Transfer the mouse to a different USB port and reconnect it. In order to do this, you will need to plug the mouse back into the port after detaching it from the port. There are some differences in the process of reconnecting a wireless mouse, but it is still simple to execute.
Please replace the batteries. If you are using a wireless mouse, the most typical reason for unusual mouse behavior is that the battery power inside the mouse is low. Changing the batteries is a fairly easy and affordable approach to rule out this reason, regardless of whether the mouse wheel is not scrolling or the mouse is functioning in any other manner that is unpredictable.
Another option to consider is switching to rechargeable batteries, which allow you to always have fully charged batteries on hand and allow you to replace them according to a predetermined timetable. In this manner, you won’t have to wait until your mouse begins to behave in an abnormal manner before you change them.
Take care of the mouse. At this point in time, the majority of contemporary mice do not have rollers that need cleaning; hence, the only mechanical component is the scroll wheel. It is the component that has the greatest propensity to collect dirt, dust, and food particles. It is possible for these to enter the wheel via the crevices on the side of the wheel, which may result in the mouse scroll wheel not functioning properly. If you have a wireless mouse, there are several specific cleaning factors that you need to keep in mind while cleaning your wireless mouse.
Investigate the touchpad. Even something as little as a single drop of water may have an effect on the scrolling experience when you use a touchpad rather than a conventional mouse.
Before you may scroll, you will need to put the touchpad back into its active state if you have previously deactivated it.
Make sure that your mouse’s settings are correct. To operate the mouse wheel, each operating system has its own set of options. In the event that they are altered, you could encounter difficulties scrolling.
Under Windows, you have the ability to reset your mouse settings in order to resolve any problems that may have been caused by modifications made to those settings. For those of you who are using a Mac, make sure that the scrolling is set to the direction that you like.
Bring the mouse drivers up to date. The quickest method to do this is to plug in your mouse and run a driver updater application. There are a couple more ways to accomplish this as well.
whether you have recently installed a driver and discovered that the mouse has stopped scrolling, you should first reverse the driver installation, then restart your computer, and then check to see whether the mouse is able to scroll normally.
Fix any corrupt files on the system. Possibly, there are certain essential files that are not functioning well, which is the reason why your mouse is not functioning properly.
Make use of a different mouse. Instead, make use of a mouse that you have verified is compatible with a separate computer. In the event that it does not scroll properly on your computer, go to the subsequent step.
If a new mouse does not function properly, it is possible that there is a more deep-seated software problem, which can only be resolved by doing a complete factory reset. For the purpose of reinstalling the operating system, you may either reset Windows or reset macOS.
What is the proper way to scroll with the Apple Mouse?
Moving one finger up or down the mouse is all that is required to scroll using an Apple Magic Mouse. There is no button to scroll down.
What causes the scroll wheel on my mouse to jump?
When it is necessary to update drivers or make adjustments to the wheel settings, the mouse scroll wheel will often hop up and down repeatedly. In order to reduce the speed at which the wheel spins in Windows, go to the Control Panel > Mouse > choose the Wheel tab and reduce the Horizontal Scrolling number using the mouse. Make sure that the Hide pointer while typing option is not selected by selecting the Pointer Options tab.