How to reset your Fitbit tracker or watch

Problems may arise with even the greatest Fitbit devices. Resetting your Fitbit tracker is an essential first step, regardless of whether you want to sell it or you have regular malfunctions. Depending on the model type, this tutorial walks you through the procedures you’ll need to follow to reset your Fitbit gadget.

Resetting specific Fitbit models

The steps involved in resetting a Fitbit might differ depending on the model. To make sure you don’t encounter any problems, it is crucial that you get acquainted with the proper reset procedure for your particular model.

Resetting a Fitbit Flex and Flex 2

The following procedures will help you reset your Fitbit Flex or Flex 2, if you possess one of those models:

1. Gather a paperclip, your computer with an active port, and the Flex charger.
2. Turn on your laptop and bend the paperclip into an S-shaped configuration.
3. Remove the pebble and insert it into your Fitbit charger.
4. Connect the charger to a USB port.
5. Insert a paperclip into the pinhole in the pebble. Hold it there for three seconds.
6. Remove the paperclip after this time has passed.
7. Your Fitbit lights up after this reset.

Resetting the Charge and Charge HR Fitbits

The procedures listed below will allow you to reset your Fitbit Charge or Charge HR:

1. Attach the charging cable to your Fitbit device and connect it to a powered-on USB port.
2. Locate the solo button on your Fitbit and press it down for a few seconds.
3. Disconnect your Fitbit from the charging cable while still holding down the button.
4. Press the button for about seven seconds. Let go of it, and press down again and hold.
5. You’ll see the word “ALT” on the screen. When this appears, let go of the button.
6. Press the button and let go of it when you feel a vibration.
7. Press it once more and let go of it when you see the word “ERROR.”
8. Press the button one last time and let go of it when you see the word “ERASE.”
9. The device turns itself off and resets.

Factory reset a Fitbit Blaze and Surge

This is how to reset your Fitbit Blaze or Surge:

1. Hold down the buttons on the left and right sides for 10 to 15 seconds.
2. Release the buttons as soon as you see the Fitbit logo.
3. This soft resets your device but doesn’t clear user data.

How to factory reset your Fitbit Ionic and Versa

You may reset your Fitbit device via the Fitbit smartwatch if you possess one of the more recent versions, such as the Fitbit Ionic, Fitbit Versa, or Fitbit Versa 2. This is what you will do:

1. Tap the screen to wake up your Fitbit device.
2. Swipe left until you see the Settings icon.
3. Tap the Settings menu and scroll down until you see the About tab.
4. Tap the About option and scroll till you locate Factory Reset.
5. Tap Reset to hard reset the device to its factory settings.

How to disconnect your Fitbit device from your account

Check to see whether your Fitbit is still connected to your account after doing a factory reset. This is particularly crucial if you’re giving the Fitbit to another person.

To remove your Fitbit tracker from your account, follow these steps:

1. Log in to your Fitbit account on your laptop.
2. Navigate to the dashboard.
3. Click the name of the device you want to factory reset.
4. Scroll down and select Remove This Fitbit (name of the Fitbit) From Your Account.
5. Click OK.
6. Navigate to your phone’s Settings menu and select Bluetooth.
7. Locate the Fitbit, tap its name, and select Forget this device.

To disconnect your Fitbit smartwatch from the phone app, do the following actions:

1. Open the Fitbit app on your Android or iPhone.
2. Tap your profile icon in the upper-left corner of the page.
3. Find your device and select the bin icon to delete it.
4. These steps un-sync your Fitbit from your account.

Alternatives to resetting your Fitbit tracker

Fitbit smartwatch software upgrades often, so if you haven’t updated to the newest version, there’s a chance your watch may malfunction. This might occur with a recently purchased gadget as well as those that are a few years old.

Look for and apply any available updates before resetting your Fitbit; doing so can fix any problems you are having. You may also try restarting your device. Rebooting your smartphone in this way fixes minor software faults without completely wiping it. Your Fitbit’s shutdown and restart procedure may differ depending on the model you possess, but the Settings app should feature a button for it.

Reset your Fitbit fitness tracker if the problems persist and none of the troubleshooting solutions work for you. Resetting your Fitbit device and logging out of the Fitbit app may be helpful at times.

Back up your data before you reset your Fitbit device

Your heart rate, sleep habits, daily activities, and other important personal information are probably being recorded by your Fitbit gadget and app. Make a backup of your data before factory resetting your device so you may retrieve it whenever you want.

Your Fitbit should sync your data throughout the day if everything functions properly. To make sure you have the most recent data on your account in case you decide to reset your device, you may manually backup your Fitbit data, just as you would with a Google account.

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